Astrophysics IT Support Guide

The menu on the left provides links to more detailed information on commonly asked Computing questions. Before logging a computing related help request please check that the answer is not contained in these documents.

For general help with UN*X please visit the Physics Workstation Guide which has extensive information and examples.

Contact the

  • If the request relates to the servers Astro or Wink (ie installation of software, user accounts, general help)
  • If the request relates to your workstation/PC or laptop
  • If the request relates to the Astrophysics Web page (
  • To raise a Computing related purchase order
  • To retrieve files from the backup system


Contact the

  • If the request relates to the servers Newt, Lizard, or Goliath
  • To add or remove people from Physics Mailing lists (includes wwwastro, antarctic and Star Formation exploders)
  • To obtain a Physics IMAP email account
  • To obtain personal web space. Newt is the School's official webserver.
  • To obtain access to a MYSQL database. Please include information on what the database will be used for and an appropriate name for the database.


Specific Online Forms